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SOUTHERN CAREERS INSTITUTE

Day: January 1, 2020

help desk technician
BlogComputer Support Specialist

What Is a Help Desk Technician?

January 1, 2020 Blog
A help desk technician, also sometimes called a computer support specialist, a desktop support technician or a help desk analyst, is a trained IT professional. These positions are essential to today\’s workforce.  Throughout the course of a business day, many computer users run into technical and non-technical difficulties. They ...
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