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Increase your competitive market value by obtaining a nationally recognized IT certification in the high-demand career field of information technology.
This program is designed to help you gain the industry-recognized IT skills that 91% of employers believe play a key role in the hiring process, according to a CompTIA study.
SCI’s Computer Support Specialist program helps to differentiate you in a challenging job market, heighten career advancement opportunities, and set you on a lucrative career path with stackable credentials.
Designed to build the competency of entry-level computer service professionals in installing, maintaining, customizing, and operating personal computers, this program ensures you’re an IT professional with knowledge and skills in:
SCI’s online learning management system leverages industry-employed instructors, flexible course loads, mobile-friendly coursework, hands-on training, and informative videos.
In partnership with CompTIA, students prepare for a number of certifications demonstrating mastery of information technology skills. Certifications provide immediate IT professional credibility when searching for jobs and furthering your career in the future.
Set yourself apart with multiple industry certifications that demonstrate your skills, proficiency, and passion for IT.
SCI’s online Computer Support Specialist training program helps prepare students to sit for certification exams such as:
Proud Delivery Partner of CompTIA
*As a partner with CompTIA, our goal is to ensure you’ll have the opportunity to secure certifications to put you ahead of the hiring curve. When taken within three months of completing the program, SCI will pay for graduates to sit for the CompTIA A+ certification exam.
Through our online learning management system, you’ll be trained on providing end-user support and troubleshooting computer software and hardware problems, learning from knowledgeable instructors. The program includes instruction in computer concepts, information systems, networking, operating systems, computer hardware, the Internet, software applications, help desk concepts and problem-solving, and principles of customer service.
This course provides instruction on the use of computers and the internet in a business environment. Students will be introduced to terminology, physical components of a computer system, application and system software, information sharing, security, and communication. The use of computers as a business tool will be emphasized.
**Can sit for TestOut IT Fundamentals certification exam
This course will provide instruction on computer operating systems. Instruction relative to basic commands or actions involved in file management, directory organization, system setup, software installation, and data security is included.
**Can sit for TestOut PC Pro or CompTIA A+ certification exam
This course will provide instruction on computer hardware as a component of a computer system. This course will include instruction in PC components, functionality, servicing microcomputer hardware, support peripherals, and computer construction.
**Can sit for TestOut PC Pro or CompTIA A+ certification exam
The course will provide instruction in technical skills required in network administration and support. 73 This course will include information on media, topologies, protocols and standards, network support, and the knowledge and skills to sit for network certification.
**Can sit for TestOut Network + or CompTIA Net+ certification exam
This course will introduce students to the basic level of computer instruction via the Command Line (PowerShell). Students will utilize application software to perform tasks including but not limited to entering commands, drafting documents, recording data, and communicating with others. This course will utilize both in-class and out-of-class learning activities to achieve course objectives.
This course provides instruction in network security. Topics include security concepts, risk identification, intrusion detection, implementing and maintaining a secure network, cryptography basics, methods, and standards, security policies, procedures and management.
**Can sit forTestOut Network Security or CompTIA Security+ certification exam
This course will provide information and skills to support end user clients in local and remote help desk support. The course will cover communication, problem solving, troubleshooting, and customer service as it relates to IT assistance.
This course will introduce students to the requirements for IT certification. Importance, maintenance, training, and continuing education will be emphasized.
The role of customer service is studied focusing on skills needed to work effectively with individuals or groups. Problem solving and critical thinking skills will be incorporated in exploring varying aspects of interaction with internal and external customers.
This course introduces the skills needed for career success. Students will have the opportunity to learn about setting personal and professional goals, job search techniques and portfolio development. Final resume, cover letter and mock interviews are key aspects of this course. Students may also learn about different career paths.
An introduction to the keyboard and proper touch typing will be focused on in this course. Students will utilize word processing software to incorporate keyboarding skills in the creation of business and professional documents.
Paying for Your CSS Certificate:
Southern Careers Institute is authorized to grant associate degrees, grant credits toward degrees, and to use certain protected academic terms at the Austin, Texas campus by the Texas Higher Education Coordinating Board.
Contact Information:
1200 East Anderson Lane
Austin, TX
(512)427-6200
The Commission of the Council on Occupational Education (COE)
has been the accrediting body of Southern Careers Institute for
over 25 years.
Contact Information:
7840 Roswell Road, Building 300, Suite #325
Atlanta, GA 30350
Phone (770) 396-3898
Toll Free (800) 917-2081
Contact Information:
101 East 15th Street, Rm. 226T
Austin, Texas 78778
Phone (512) 936-3100
GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at http://www.benefits.va.gov/gibill.
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