What is the Description of a Medical Office Receptionist?

Medical office job -scitexas.edu
Request More Info
Your safety and education are priorities for SCI. Until further notice, we’re offering our classes in a hybrid/online teaching environment.
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden

By submitting this form, I agree that Southern Careers Institute may contact me via email, text message or telephone, including the use of autodialers, regarding its programs and offers. Standard text and/or usage rates may apply.

Medical office specialists and assistants, also known as medical receptionists are always in high demand.

Here we will discuss the typical medical office job description. You’ll learn about what being a receptionist entails, potential salary for the job and the training you need to become a medical office specialist in Texas

Someone who is interested in working in the medical field and likes helping people is the perfect candidate for a career as a medical office specialist.

Handling communication between a busy doctor’s office, clinic, or hospital and the outside world takes energy and patience. Plus, performing the internal tasks required to keep a medically oriented office running efficiently requires organization.

Ultimately, medical office jobs are the essential backbone to keep things running smoothly.

Here at Southern Careers Institute, we offer a  Medical Office Specialist program online and at the Brownsville, Harlingen, Waco, Pharr, and San Antonio-South campuses.

What is the Job Description for Medical Office Assistants?

The job description of a medical office specialist will vary. For starters, a medical office assistant is usually the first employee a patient or visitor comes in contact with at a physician’s office or hospital ward.

For this reason, a medical office assistant or receptionist, who sets the tone of the office is a friendly person with a professional attitude.

She or he is also the conduit of information and will answer and transfer phone calls, take information, and give direction.

Additionally, a medical office job serves as a safety role. This is because, they give or deny access to the building and sound the alarm when there is a problem.

The  job duties of a medical office specialist include the following:

  • answering telephones
  • scheduling appointments
  • maintaining calendars
  • greeting and checking in patients
  • getting patients’ personal information and entering it into a database
  • directing patients and visitors
  • billing patients
  • handling insurance claims and forms
  • compiling and recording medical charts and reports
  • handling incoming and outgoing correspondence

Essentially, the medical receptionist is responsible for having administrative skills, making a good impression for the entire staff and must be professional at all times.

What about work hours? Work hours are generally Monday through Friday, 9 to 5.

Additionally, some hospitals and medical nursing facilities may require night and/or weekend hours.  

What is a Medical Office Receptionist Salary in Texas?

According to the U.S. Bureau of Labor Statistics, more receptionists are employed in the healthcare field than in any other. Medical office specialists may also work in a variety of offices.

For example, they can work in physician’s offices, dental offices, medical and surgical hospitals, outpatient clinics, and specialty hospitals (such as those dedicated to substance abuse and psychiatric disorders).

In the United States, a typical medical receptionist salary is around $17.83 per hour. That comes to about $37,090 a year.

Furthermore, the lowest percentile earners in this field make about $12.21 an hour ($25,390 yearly).

And higher-paid employees earn as much as $24.95 per hour ($51,890 a year). 

In Texas, the average hourly wage for a medical receptionist is approximately $16.42 an hour.  This means that the medical receptionist salary about $34,150 a year in Texas.

Medical Office Training

Now that you know the typical medical office job and receptionist salary, how do you become one?

In order to qualify for a job as a medical receptionist, accredited Medical Office Specialist training is usually required.

Unlike receptionist positions in other industries, the medical field needs office specialists who have a good working knowledge of medical terms and procedures.

At SCI, students will become skilled at bookkeeping, billing and collections, patient data collection, and records management.

In the program, students receive training in appointment scheduling, telephone techniques, written correspondence, keyboarding, and word processing, as well as human anatomy.

Required coursework includes the following:

  • Anatomy and Physiology I & II
  • Electronic Health Records I & II
  • Customer Service 
  • Medical Billing I
  • Word Processing
  • Medical Law & Ethics 
  • Spreadsheets 
  • Medical Practice Management 
  • Application Presentation and Sharing
  • Medical Terminology
  • Keyboarding I
  • Medical Office Specialist Externship
  • Office Procedures I 
  • Career Readiness
  • Communication

It is also important to note that students who enroll full-time can complete the program in as little as 30 weeks.

Certifications for Medical Office Assistants 

Once training is complete, graduates of the medical office assistant program at SCI are eligible for a number of certifications.

Certifications are important because they provide opportunities for higher pay and job growth. 

The following are possible certifications for medical office assistants:

  • Certified Medical Administrative Assistant (CMAA)
  • Microsoft certifications in Word, Excel, Outlook Pro, and Powerpoint

Starting a Medical Office Career Path

So how do you get started? If you are ready for a fresh start and a new career, contact Southern Careers Institute.

Our professional and attentive admissions staff can help you not only get enrolled but assist you in learning about how to apply for financial aid.

Overall, at Southern Careers Institute, our priority is helping students grow, learn, and gain confidence in their desired careers.

So, what are you waiting for? Get started today!



  • https://www.bls.gov/oes/2018/may/oes436013.htm
  • https://www.bls.gov/oes/2018/may/oes436013.htm#st
  • https://www.bls.gov/ooh/office-and-administrative-support/receptionists.htm#tab-2
  • https://www.bls.gov/ooh/office-and-administrative-support/receptionists.htm#tab-3

Blog Disclaimer: Information stated in this blog is for general information purposes only. SCITexas.edu does not assume or guarantee income earning potential or salary expectations based on the programs offered at Southern Careers Institute. Career and program information stated in this blog does not guarantee that programs and specifics are offered at Southern Careers Institute.

This article was published on: 04/15/20 1:18 PM

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at http://www.benefits.va.gov/gibill.

What SCI Students Are Saying

"Just finished school for welding. Had the best experience with Southern Careers Institute, and had a lot of fun with my buddies. Already working at SpaceX. SCI is the place to be guys! Don't wait any longer, sign up!”


Enrique H.

"I recently achieved my dream of becoming a CDL driver, passing my CDL exams at our local DMV in Edinburg. Mr. Gonzalez was such a great instructor, even though it was raining I passed with flying colors!”


Juan L.
Commercial Motor Vehicle Operator

“I made a complete career change when I started my training at Southern Careers Institute. I needed a stable career to continue providing for my growing family. SCI provided me with the medical terminology and know how that I needed to understand and acquire a career in the medical field. SCI taught me that it doesn’t matter where you are in life right now; you always have room to advance and learn.”


Denise S.
Medical Assistant

“I am extremely grateful for the assistance I received from SCI’s Career Services team. I enjoy where I work and what I do. SCI has helped me succeed in life by getting me the necessary education and by making me a stronger and more confident person.”


Raquel S.

“Once I graduated from SCI, I had a sense of accomplishment that helped me through the job search process. SCI provided me with the opportunity to brush up on my skills, extend my accounting knowledge, and they boosted my self-confidence. I went to work two days after my last day of school.”


Annette D.
Business Accounting

“When my youngest child graduated from high school, I told my husband that it was my time. I went back to school to change careers after spending 37 years in the business field. At SCI, the instructors are professional, and they care about what they are teaching you, as well as expect you to give 100% in return. I had problems understanding how to draw in syringes and give injections. I requested extra help from a knowledgeable instructor, and I was able to receive one-on-one training. Today, I draw injections for approximately 100 patients each week. I am very confident in what I’ve learned. SCI has given me the chance to do what I always wanted to do. Thank you for my education. I am doing wonderful.”


Bonnie M
Medical Assistant

“I am now a certified Lab Tech. SCI helped me get an externship, and I came out with a job. After my little sister had cancer, I knew I wanted a career in the medical field that allowed me to help others. I am happy about what I do.”


Sidney B
Medical Assistant

“The best place ever!! Ms.Tonia rocks she is the best teacher… I love going to school my time there is amazing.”


Andrea Garcia

“Southern Careers went beyond my expectations. Very impressed. The assistance I got from Career Services is truly amazing. They really went out of their way to get me placed. They really care and I am grateful to all of them.”


Olga C.

“Southern Careers Institute totally surpassed my expectations. Once I finished school, the Career Services team helped me find a job. I would tell anyone thinking about starting career training that you have nothing to lose and a lot to gain. I wish I would have started my training sooner.”


Valerie D.

Speak with an
Admissions Advisor

Call 1.833.SCI.TEXAS

Our mission is to be a leading talent producer by delivering employer-tailored training.

Contact Us Today