Working as a medical office specialist is one of the most diverse careers in the medical industry. If you’re looking to enter the workforce with a wide degree of employment options then studying to become a medical office specialist is the perfect choice. From medical secretary to customer service management, your day-to-day routine can vary quite a bit depending on the facility and your experience. There are however, certain similarities that can be carried through regardless of the position and location in which you are working.
A Typical Day
Depending on whether you work in a hospital or clinic, your daily routine can appear quite different but the essential functions usually remain the same. The majority of jobs will require a traditional 9 to 5 schedule, but can sometimes require shift-work, depending on the facility.
Simply put, the work of a medical office specialist is two-fold. Yours will be the first face patients will see upon entering a medical facility or clinic. You will be responsible for welcoming patients and managing their appointments, but the majority of your work will be carried out behind the scenes where your focus will be to keep everything running smoothly.
As you interact with patients at the front desk you will be required to hold a high standard of customer service skills. This means working with a smile and assisting with any questions patients may have regarding insurance forms and setting up appointments. You will also be required to answer phone calls, take and deliver messages, and keep the office and waiting room clean and tidy.
Beyond helping patients, clerical work is one of the main responsibilities of a medical office specialist. Relying on an extensive knowledge of medical applications and processes, you will be responsible for the organization, management, and maintenance of the paperwork for both medical staff and patients. This can involve filing insurance claims and payments, managing patient charts, and stocking and maintaining medical inventory.
To work and thrive as a medical office specialist in any location, you must be able to handle different levels of stress. It can be a demanding and challenging job at times but with the right personality and skills there is also a good chance for job growth.
Many medical office assistants are also required to work quickly and efficiently, and carry out a range of tasks in an organized manner. The most successful medical office specialists are also very good team players. The medical office environment can be a busy and hectic place and employees must help each other to achieve their goals for it to function effectively.
One of the best parts of studying for your medical office specialist certification is the ease with which you can transition from education to employment. This is because medical office specialist programs are designed with a focus on real-world experiences that prepare students to work as a professional in the medical field. So if you’re interested in working in the growing medical field, you should consider enrolling in a medical office specialist program today!
Working as a medical office assistant is a great option for anyone wishing to enter the medical field; one of the fastest growing industries in the United States. The work of a medical office assistant can vary depending on your job title, location, and experience but there are a number of similarities between each position. If you’re interested in pursuing a rewarding and flexible career as a medical office specialist, click here to see the day-to-day responsibilities of the job and discover if it’s the right choice for you.